In this episode of the Florida Association Excellence Podcast, host Craig Smith sits down with Jeffrey Lenobel, Board President of the Sanctuary at Longboat Key Club Community Association. Jeffrey shares his incredible journey leading a luxury barrier island community through the devastating impacts of Hurricanes Helene and Milton, revealing hard-learned lessons about crisis management, insurance coverage, and community resilience.
Timestamps
01:16 Jeffrey Lenobel's Background and Journey
02:47 Overview of the Sanctuary at Longboat Key Club
03:53 Hurricane Impact and Recovery Efforts
15:05 FEMA Insurance Insights
23:58 Challenges in Community Association Management
Notable Quotes
"Communication and transparency is really essential. Don't ever be afraid to tell your unit owners the truth."
"We learned a lesson that our FEMA insurance... didn't cover any damage in our elevator pits."
"Insurance agents and brokers don't necessarily read the policies to give you advice."
Connect With Our Guest
LinkedIn: https://www.linkedin.com/in/jeffreylenobel/
Website: https://lbksanctuary.com/
Connect With Craig and Pinnacle
